Privacy Policy

Last updated: July 13, 2025

Agency AI offers marketing services for Shopify merchants. This policy explains how we collect, use, and protect your personal information when you use our app and services.

Data We Collect

When you connect Agency AI to your Shopify store, we access the following categories of information:

• Basic store metadata, including your store email and locale
• Operational data such as orders, customers, and products — used to build your brand profile and inform campaign decisions
• Connected third-party marketing assets from platforms like Meta, when you choose to connect them

Meta Platform Permissions

When you connect your Facebook or Instagram accounts, Agency AI requests the following permissions:

• pages_show_list — lets us show you the list of Facebook Pages you manage
• pages_manage_ads — enables ad creation and editing on your behalf
• ads_management — provides full access to ad account management
• catalog_management — allows product catalog synchronization for dynamic ads
• business_management — permits Business Manager asset access
• pages_read_engagement — surfaces engagement analytics for your Pages
• instagram_basic — provides Instagram Business account metadata

You can revoke any of these permissions at any time through Facebook's "Business Integrations" settings.

How We Use Your Data

Information we collect is used to:

• Provide and improve the Agency AI service
• Create, manage, and optimize ad campaigns across Meta and Google on your behalf
• Generate performance reports and optimization recommendations
• Communicate product updates, new features, and support responses

Data Sharing

We do not sell or rent your data. We only share information with third parties when it is essential for delivering our services (for example, passing campaign data to Meta or Google's APIs) or when required by law.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time. To exercise any of these rights, contact us using the details below.

Data Retention

We retain your data for as long as your account is active or as needed to provide the service. If you uninstall Agency AI, you may request that we delete your stored data by contacting us directly.

Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or loss. All data transmission between Agency AI and third-party platforms is encrypted.

Changes to This Policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the service after changes constitutes acceptance of the revised policy.

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