01
You stay in control
- Your ad accounts are yours.
- Campaigns Agency AI built stay in your Meta and Google accounts and keep running after you cancel, until you pause them.
- You approve changes.
- Meta changes are never automatic. Chat-proposed actions wait for your Approve. Changes made through Claude or ChatGPT show the change and need your confirmation before they run.
- Revoke access any time.
- For Meta, remove Agency AI in Business Integrations in your Facebook settings. For Google, remove it under third-party connections in your Google Account security settings.
- Cancel any time.
- Cancel right from Shopify.
02
What we can access
| Source | What we can access | Why |
|---|---|---|
| Shopify | Your customers, orders, products and store reports | To measure sales from your ads, pick products to promote and build customer segments |
| Meta ads | The ad accounts, Facebook Pages, Instagram account and product catalog you connect, and their results | To create, manage and report on your ads |
| Google Ads | The Google Ads accounts you connect, and their results | To create, manage and report on your ads |
We use this data only to run and optimize your campaigns. We never sell or rent it to third parties.
03
How your data is protected
| Data in transit | Every connection to the app uses HTTPS. |
|---|---|
| Hosting | The app runs on Heroku. Images and files are stored on Amazon S3. |
04
Report a security issue
Email hello@agencyai.app with the details. Please include what you found, where, and how to reproduce it.